Frequently Asked Questions
Everything you need to know about your Guizio order.
When will my order ship?
Standard orders are processed within 2-3 business days. You will receive a confirmation email with tracking information as soon as your package leaves our warehouse.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain sale items and intimates are final sale.
Do you offer international shipping?
Yes, Guizio ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How do I determine my size?
Detailed size guides are available on each product page. Our silhouettes are designed for a contemporary fit; if you are between sizes, we generally recommend sizing up.
Can I modify or cancel my order after it is placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Shop Pay.